Privacy Policy

1. Introduction

One Vision Examinations Centre ("OVEC", "we", "us", or "our") is committed to protecting the privacy of students, parents, schools, and all users who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our examination services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact details: Name, email address, phone number, and mailing address.
• School information: School name, location, and administrator details.
• Student information: Student names, class levels, and examination records (provided by schools).
• Payment information: Mobile money details or bank transfer references for past paper purchases and examination bookings.

2.2 Non-Personal Information

We automatically collect certain non-personal information when you visit our website, including:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses
• IP address (anonymised)

3. How We Use Your Information

We use the information we collect to:

• Process examination bookings and deliver past paper orders.
• Communicate with schools about exam schedules, results, and updates.
• Improve our website, services, and user experience.
• Send newsletters and promotional communications (only with your consent).
• Comply with legal obligations and resolve disputes.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers: Trusted partners who assist with payment processing, email delivery, and website hosting — bound by confidentiality obligations.
• Legal authorities: When required by law or to protect our rights and safety.
• Schools: Examination results and related data are shared with the schools that register candidates.

5. Data Security

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. For more details, please refer to our Cookie Policy.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

8. Children's Privacy

OVEC provides examination services for students from Nursery through JHS. We collect student data only through their schools and with the knowledge of parents or guardians. We do not knowingly collect personal information directly from children without parental consent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

• Email: info@ovecexams.com
• Phone: +233 241 487 330
• Address: Plt 11 Block 32, Ejisu-Krapa New Site, Ghana